Refund policy
iTEKIRO carries only new power adapters and battery chargers. We promise our products meet or exceed OEM specifications, and all of our products carry a 100% satisfaction guarantee with 30-day money back and 1-year replacement warranty.
If, for any reason, you're not completely satisfied with your purchase, return the product to us within 30 days and we will refund the full product price (shipping charge excluded). Furthermore, we offer full one-year replacement warranty against defects in material and workmanship for our products. It means if the product gets defective within the one-year span, you send it back to us and we will ship you a new replacement at no cost immediately after we get your returned one.
Please note for any reason of return, you must request a RMA number, you will have to pay one way shipping and we pay another way shipping.
If, for any reason, you're not completely satisfied with your purchase, return the product to us within 30 days and we will refund the full product price (shipping charge excluded). Furthermore, we offer full one-year replacement warranty against defects in material and workmanship for our products. It means if the product gets defective within the one-year span, you send it back to us and we will ship you a new replacement at no cost immediately after we get your returned one.
Please note for any reason of return, you must request a RMA number, you will have to pay one way shipping and we pay another way shipping.